I recently did a complete system recovery on a ei machine and this worked. I went to the windows XP udpate site and was advised to install Service pack 2 I did this and after reboot could only get a 640 by 480 display resolution with no possibility to change. I installed service pack 3 as suggested but still no change. My virus software will not install unless service pack 2 is installed. What do I do?
SP3 is OK
Sun, 2009-01-11 23:25 by admin
So far I would have done the same. Installing Service Pack 3 is the normal way to go.
The screen resolution can be fixed by installing the latest graphics driver that matches your graphics adapter. You can download that from the manufacturer's web site.
If your antivirus software does not work with SP3, then it must be a truly bad piece of software. Remove it and install one of the free and fairly good antivirus programs like AVG from http://free.grisoft.com/. There are several more that are similarly good and usable.