Didn't mean to start a new forum but couldn't figure out how to find one to solve my problem(s).

Several months ago my computer would crash occasionally when I tried to go onto Internet (dial-up connection). When I restarted I would get a message that my computer had gone through a severe problem and I should contact someone at Microsoft, which I didn't do because the listed cause of the problem was too complicated to understand.

Then not long ago the computer began crashing almost every time I tried to log onto internet. Figuring someone had placed some malicious bug on my hard drive that Avira antivirus could not detect, I did a full recovery using the Presario_RP(E:) drive already in the computer.

The crash problem has apparently been solved but, unfortunately, I lost Microsoft Word during the process. Tried to question Microsoft about it through their problem solving department but found those bloodsuckers would charge me $59 just for asking the question. I am now using WordPerfect for documents but prefer Microsoft Word only because most of my important documents are written in that format.

I do have 5 system recovery discs I made when the computer was first purchased. Can I use these to get back Word, and if I do will I lose all the documents now in the WordPerfect format?

Any helpful suggestion would be greatly appreciated.

Bawbeese